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Exit-Intent Recovery

Intercept Cart Abandonment in Real-Time

Capture lost revenue before shoppers leave your site. Use intelligent exit-intent triggers to serve perfectly timed overlays and incentives that re-engage wavering customers and drive them back to the checkout.

Trusted by leading enterprise retailers and ecommerce brands

Don't let your customers wander into the arms of a competitor.

When a shopper shows exit intent, they are often heading to a search engine to hunt for a discount or compare prices. This is the danger zone: they might find a competitor's offer or an expired code. Once they leave your tab, the chance of them returning to convert drops significantly.

How It Works

Intelligent Detection and Strategic Re-engagement

1

Define trigger logic

Define your trigger logic. Choose from Exit-Intent or "Highlight and Copy" behaviours that suggest a user is looking for a code elsewhere.

2

Select recovery template

Select your recovery template. Use an overlay or banner that clearly communicates your "save the sale" message and the associated reward.

3

Time-box the incentive

Time-box the incentive. Set a short window (e.g., 30 minutes) for any issued codes to ensure they are used for the current session rather than saved for later.

4

Deploy and test

Deploy and Test. Target specific high-value product pages where abandonment is highest and measure the uplift compared to a control group.

Before

Passive Abandonment and Lost Leads

A customer has £100 of items in their cart but hesitates. They move to close the tab to look for a better price. You have no way of stopping them, and that potential revenue vanishes into the "abandoned cart" stats.

AFTER

Proactive Recovery and Secured Sales

As the cursor moves to leave, an overlay appears: "Stay with us! Complete your purchase now for a free mystery gift." The friction is removed, the value is increased, and the customer returns to the checkout to finish the sale.

What Our Customers Say

Trusted by enterprise ecommerce and CRM teams across UK, US, and Europe.

"Working collaboratively with Uniqodo enabled us to deliver a campaign that was engaging and unique over a highly competitive period."

Nick White

Samsung Electronics UK

"By re-launching our EE Perk platform, we can offer our business clients an exclusive discount to enhance their employee benefits scheme to attract, retain and reward their staff."

Sachin Thanki

Performance Marketing Manager, EE

"The Uniqodo team were nothing short of brilliant, responding with considered solutions in just 24 hours and working over Black Friday weekend to complete a full API integration with BT Shop."

Duncan Rutherford

Head of eCommerce, BT Shop

"We've been using Uniqodo for a while now on our targeted campaigns, making changes to test what works best on emails for our top customers. We appreciate the Uniqodo facility because it stops our codes from leaking onto other websites and it offers something different from basic discounts."

Theo Kidd

CRM, Jacamo

"Having Uniqodo has given us flexibility to create and test our customer offers. The system protects the discounts we want to give, so it's easier to agree promotions internally, even if we're giving away a larger margin to a selected group."

Sian Worthington

Affiliate Strategy Manager, N Brown Group

"Uniqodo is a tight team, yet are always available for you. It's an issue for lots of businesses, to protect revenue from discounting. This is a great way to achieve this and they do all the work for you – setting up the codes and the content on your website."

Sabrina Head

CRM and Loyalty Manager, EMEA, Avis Budget Group

The Uniqodo Framework

High-Value "Flash" Recovery

High-Value "Flash" Recovery

For baskets over a certain value, trigger a 15-minute unique code. This "use it or lose it" urgency encourages an immediate decision without devaluing your brand for lower-intent shoppers.

Stopping the "Voucher Hunt"

Detect when a user highlights a product name to search elsewhere. Trigger an overlay that offers a "Best Price Guarantee" or an immediate small discount, keeping them on your site and away from competitors.

Learn how we got 200K
new customers for Samsung

Read the case study

40% unique click to open rate

200k new customers

£804k revenue generated

Configuration and Control

Advanced behavioural triggers combined with flexible reward logic to create the ultimate onsite safety net for your conversion rate.

Advanced Exit-Intent Detection

Utilise precision cursor-tracking to identify the exact moment a user intends to leave your site or switch tabs.

Behavioural "Copy-Paste" Triggers

Trigger experiences when users highlight text or copy product names — behaviours that typically signal a price-comparison or code-hunting intent.

Time-Limited Reward Runways

Configure "Short-Life" unique codes that expire quickly after being claimed, ensuring the incentive drives immediate session conversion.

GET STARTED

Create a more intelligent checkout experience.

Move beyond simple code boxes. Use Automatic Promotions to build a flexible, multi-layered strategy that rewards customers and protects your bottom line.

Got questions?

Everything you need to know before booking a demo

Won't an overlay annoy my customers?

Not if it's relevant. By using precise exit-intent triggers and audience rules, you ensure the overlay only appears for shoppers who are actually leaving. When the message provides genuine value or a helpful reminder, it's viewed as a benefit rather than an interruption.

Can I offer a free gift instead of a discount?

Absolutely. You can link any Uniqodo reward type to your recovery experience. Offering a free gift or free shipping is a fantastic way to win back a sale without necessarily lowering your product price point.

Still have questions?

Contact us